Return & Exchange Policy
At Glam Kids, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Exchange Period
Products can be exchanged within 14 days from the date of delivery.
Return Period
Products can be returned within 14 days from the date of delivery.
Return & Exchange Conditions
To be eligible for a return or exchange, the item must:
Be unused, unworn, and unwashed.
Be in its original condition.
Have all original tags and packaging attached.
Not be damaged or altered in any way.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return or exchange if they have been used or if the original packaging has been opened.
Shipping Fees
Shipping fees for returns or exchanges are the responsibility of the customer unless the item received is damaged, defective, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. We will resolve the issue as quickly as possible.
Refund Process
Once the returned item has been inspected and approved, your refund will be processed using the original payment method whenever applicable.
Contact Us
If you have any questions regarding returns or exchanges, please contact our customer support team. We are always happy to assist you.